Diagnostic tools

To troubleshoot HAProxy ALOHA, you can use the DiagTools tab to run diagnostic tools from the user interface.

DiagTool web form Jump to heading #

The DiagTool tab displays the following form composed of these elements:

The web form is composed of the following elements:

1. Diagnostic tool to run

2. Depending on the tool, number of tries or occurrences to capture

3. Maximum time to run the diagnostic tool

4. Tool option #1

5. Tool option #2

6. Tool option #3

7. Output from the tool

Certain tools can take options. These options are described in the command line to run. If an option name is followed by an asterisk *, it is not mandatory.

Layer 7 information Jump to heading #

The Layer 7 information reports on the load balancer status and counters related to running process.

• Menu entry
  • layer7 info (ignored, ignored, ignored)
• Options supported
  • none
• CLI equivalence
  • /etc/init.d/haproxy info

nix
sudo /etc/init.d/haproxy info

nix
sudo /etc/init.d/haproxy info

output
text
Name: aloha-albva
Version: 1.5.0-aloha-flx2.2_albva
Release_date: 2015/10/30
Nbproc: 1
Process_num: 1
Pid: 2641
Uptime: 0d 0h02m45s
Uptime_sec: 165
Memmax_MB: 264

output
text
Name: aloha-albva
Version: 1.5.0-aloha-flx2.2_albva
Release_date: 2015/10/30
Nbproc: 1
Process_num: 1
Pid: 2641
Uptime: 0d 0h02m45s
Uptime_sec: 165
Memmax_MB: 264

Tech support Jump to heading #

This tool collects information from HAProxy ALOHA and may be requested by the support team for troubleshooting. Note that no critical information is exported (no TLS certificates or keys).

• Menu entry
  • tech support (ignored, ignored, ignored)
• Options supported
  • none
• CLI equivalence
  • /sbin/tech-support -

nix
sudo /sbin/tech-support -

nix
sudo /sbin/tech-support -

output
text
#### Writing report to - ####
Collecting version information
==#==#==#==#==#==#== TXTBEGIN base.txt (Basic information) ==#==#==#==#==#==#==
Hostname: aloha1
Product: aloha
Model: albva
Version: 7.5.0rc1
Build: 7527 (2015-11-02 13:58:56)
Kernel: Linux version 3.14.0smp-alb75.0-albva (emeric@ebr-laptop) (gcc version 4.7.3 (crosstool-NG 1.19.0) ) #2 SMP Mon Nov 2 11:39:10 CET 2015
Date at boot: Mon Nov  9 11:18:46 2015
Startup date: Mon Nov  9 11:18:48 2015
Current date: Tue Nov 10 09:07:51 CET 2015
Uptime:  09:07:51 up 21:49,  0 users,  load average: 0.00, 0.03, 0.05
RTC date: Tue Nov 10 08:07:51 2015  -0.455063 seconds
==-==-==-==-==-==-== TXTEND base.txt (Basic information) ==-==-==-==-==-==-==

output
text
#### Writing report to - ####
Collecting version information
==#==#==#==#==#==#== TXTBEGIN base.txt (Basic information) ==#==#==#==#==#==#==
Hostname: aloha1
Product: aloha
Model: albva
Version: 7.5.0rc1
Build: 7527 (2015-11-02 13:58:56)
Kernel: Linux version 3.14.0smp-alb75.0-albva (emeric@ebr-laptop) (gcc version 4.7.3 (crosstool-NG 1.19.0) ) #2 SMP Mon Nov 2 11:39:10 CET 2015
Date at boot: Mon Nov  9 11:18:46 2015
Startup date: Mon Nov  9 11:18:48 2015
Current date: Tue Nov 10 09:07:51 CET 2015
Uptime:  09:07:51 up 21:49,  0 users,  load average: 0.00, 0.03, 0.05
RTC date: Tue Nov 10 08:07:51 2015  -0.455063 seconds
==-==-==-==-==-==-== TXTEND base.txt (Basic information) ==-==-==-==-==-==-==